Support

Starby Art help desk

Send a support request, learn what the tools are for, and find the fastest path back to drawing.

Submit a support request

This opens a pre-filled email to hello@starbyart.com.

Helpful details

  • Your browser and device.
  • The exact tool or button you clicked.
  • A screenshot if something looks wrong.
  • Whether it happened on the live app or local files.
  • Export a `.stardraw` backup before refreshing.
Return to app

Feature guide

What the main tools do

Quick visual notes for the features artists ask about most.

Brush Engine

  • Sketch, ink, paint, smudge, glow, cloud, and specialty brushes.
  • Use brush size and opacity to control the mark.
  • Custom brushes help save favorite drawing styles.

Layers

  • Separate sketch, ink, color, shadows, and highlights.
  • Turn layers visible/invisible, lock them, merge them, or change blend mode.
  • Use layers to experiment without harming the original art.

Render Assist

  • Uses line rails to help add base colors, shadows, and highlights.
  • Best for turning line art into a colored starting point.
  • Pick colors from big to little areas for better auto color results.

Proof Replay

  • Records the process so artists can show how the work was made.
  • Useful for proof clips, portfolio trust, and social posts.
  • Future Pro tools can add certificate-style process exports.

Stamps

  • Save a drawing detail and reuse it later.
  • Great for ears, eyes, props, symbols, decorations, and repeat details.
  • Stamp files can become reusable Starby Art assets.

References

  • Keep inspiration or tutorial images near the canvas.
  • Use the whole-picture view to stay oriented while zoomed in.
  • Templates help with hands, heads, poses, and study practice.

PWA Install

  • Open the app in the browser and add it to your home screen.
  • No large download is needed for beta access.
  • Android app store packaging can come later from the PWA.

Future Pro

  • Planned for cloud safety, project organization, and proof certificates.
  • Join the waitlist if you want launch updates.
  • Free beta stays focused on making the core drawing studio strong.